Privacy Policy
Your privacy matters to us at peloravintura
At peloravintura, we're committed to protecting your personal information and being transparent about how we collect, use, and share your data. This privacy policy explains our practices in accordance with Australian privacy laws, including the Privacy Act 1988 and the Australian Privacy Principles (APPs).
We understand that financial data requires special care and protection. When you use our comparative company analysis platform, you trust us with sensitive information, and we take that responsibility seriously.
Information We Collect
Personal Information
We collect personal information when you register for our services, including your name, email address, phone number, and business details. This helps us provide personalized financial analysis and support services.
- Contact details (name, email, phone number)
- Business information and professional details
- Financial preferences and analysis requirements
- Payment information for subscription services
Usage Information
We automatically collect information about how you interact with our platform. This includes the companies you analyze, reports you generate, and features you use most frequently.
Data Type | Purpose | Retention Period |
---|---|---|
Search queries | Improve search functionality | 12 months |
Report generation | Service optimization | 24 months |
Platform usage patterns | Feature development | 18 months |
Technical Data
Our systems collect technical information to ensure platform security and optimal performance. This includes IP addresses, device information, and browser details.
How We Use Your Information
Primary Purpose: We use your personal information primarily to deliver our financial analysis services and maintain your account.
Beyond service delivery, we analyze usage patterns to improve our comparative analysis tools and develop new features that benefit our user community. We never use your personal information for marketing purposes without explicit consent.
- Providing personalized company analysis and financial reports
- Processing payments and managing your subscription
- Communicating important service updates and changes
- Improving our platform's functionality and user experience
- Ensuring platform security and preventing fraud
- Complying with legal obligations and regulatory requirements
Information Sharing and Disclosure
We don't sell your personal information to third parties. However, we may share certain information in specific circumstances to provide our services effectively.
Service Providers: We work with trusted third-party services for payment processing, data hosting, and technical support. These providers are contractually bound to protect your information and use it only for specified purposes.
Legal Requirements: We may disclose personal information when required by Australian law, court orders, or to protect our rights and the safety of our users. This includes cooperation with law enforcement agencies and regulatory bodies like ASIC when legally required.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction, subject to the same privacy protections.
Your Privacy Rights
Under Australian privacy law, you have several important rights regarding your personal information. We've designed our systems to make exercising these rights straightforward.
Access and Correction
You can request access to the personal information we hold about you at any time. If you find any information is incorrect or outdated, we'll work with you to correct it promptly. Most personal details can be updated directly through your account dashboard.
- Data portability: Request a copy of your data in a commonly used format
- Deletion rights: Request deletion of your personal information (subject to legal retention requirements)
- Processing restrictions: Limit how we use your information in certain circumstances
- Marketing opt-out: Unsubscribe from marketing communications at any time
- Complaint rights: Lodge complaints with us or the Office of the Australian Information Commissioner
Data Security and Protection
We implement comprehensive security measures to protect your personal and financial information. Our approach combines technical safeguards with strict access controls and regular security assessments.
Encryption: All sensitive data is encrypted both in transit and at rest using industry-standard encryption protocols. Your financial analysis data and personal information are protected by advanced cryptographic methods.
Access Controls: We maintain strict access controls, ensuring only authorized personnel can access personal information, and only when necessary for service delivery or support purposes.
Regular Audits: Our security practices undergo regular internal reviews and external audits to ensure we maintain the highest protection standards as technology and threats evolve.
International Data Transfers
While peloravintura operates primarily within Australia, some of our technical service providers may process data internationally. When we transfer personal information overseas, we ensure appropriate safeguards are in place to protect your privacy.
We only work with international providers who demonstrate adequate privacy protections equivalent to Australian privacy standards. All international transfers are governed by strict contractual agreements that require the same level of protection you would expect in Australia.
Data Retention
We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Different types of information have different retention periods based on their purpose and legal requirements.
Account Information: Retained while your account is active and for seven years after closure to comply with financial record-keeping requirements.
Usage Analytics: Anonymized usage data may be retained longer for platform improvement purposes, but cannot be linked back to your personal identity.
Marketing Data: Deleted promptly when you unsubscribe from communications or close your account, unless required for legal compliance.
Changes to This Policy
We review and update this privacy policy regularly to reflect changes in our practices, technology, and legal requirements. When we make significant changes, we'll notify you through your registered email address or by displaying a prominent notice on our platform.
Minor updates, such as clarifications or formatting changes, may be made without specific notification. We encourage you to review this policy periodically to stay informed about how we protect your information.
Privacy Questions and Contacts
If you have questions about this privacy policy or want to exercise your privacy rights, please contact our Privacy Officer:
peloravintura Privacy Officer
63 Fairlight St, Five Dock NSW 2046, Australia
Phone: +61403135277
Email: info@peloravintura.com
For complaints that we cannot resolve directly, you may contact the Office of the Australian Information Commissioner at oaic.gov.au or by calling 1300 363 992.